This Acquiring Minds podcast episode interviews Jérôme Bouillon, a French entrepreneur who bought and significantly grew a home care agency. The interview covers his initial cold-calling approach to finding a business, his experience navigating the complexities of the home care industry (including the crucial role of caregiver retention), and his decision to expand by acquiring a second location. Bouillon emphasizes the importance of viewing caregivers as customers and investing in employee benefits like Aflac to improve retention. Listeners gain insights into the challenges and rewards of owning a home care business, including the high demand driven by an aging population and the unique emotional aspect of the work.
Sign in to continue reading, translating and more.
Continue