On this episode, we hear from Sue Hanley who expertly focuses on change -- evolving and improving your intranet. Sue is an information architect, a knowledge management expert, and she doesn't shy away from the word: Portal. Sue is steeped in all sorts of governance and collaboration consultation in the grandiose enterprise content services and app: SharePoint. We grabbed time with Sue to discover how to make intranets better, how to make them work for you AND be worthy for people to go to and come back. Employees need to find things quickly and get things done – or your intranet doesn’t get a second visit.