#112: The Science of Insights With Dr. Gary Klein

The Art of Manliness podcast features an interview with Dr. Gary Klein, a research psychologist specializing in naturalistic decision-making and insights. They discuss naturalistic decision-making, contrasting it with lab-based studies and highlighting the importance of intuition and expertise in complex, real-world scenarios. Klein argues against the notion that humans are inherently irrational, advocating for a balance between intuition and analytical thinking. The conversation covers methods for gaining expertise, including coaching and the shadowbox method, as well as techniques like the pre-mortem for risk assessment. They also delve into the science of insights, discussing different pathways to gaining them and the potential downsides of over-reliance on algorithms and fixed goals. Klein offers advice on cultivating an "insight stance" by being curious, open to contradictions, and alert to conflicts within teams.