How To Find Tech That Solves Your Problems In L&D | L&D Disrupt | Episode 59

This podcast episode explores the importance of defining problems and understanding the needs of end users when selecting and utilizing technology tools. It emphasizes the pitfalls of prioritizing new technology without clear problem definition and the tendency to purchase more tools instead of fully utilizing existing ones. The episode also highlights the significance of seeking balanced evaluations, pre-qualifying tools based on problem definition and ideal customer, and enhancing existing processes through technology. It stresses the importance of context, piloting, and evaluating tools before committing to long-term contracts. Additionally, the episode discusses the value of engaging with account managers, conducting research and demos, and involving the team in supplier selection. Overall, the key takeaway is the importance of thoughtful consideration, clear criteria, and usability in technology decision-making.