This podcast episode explores the impact of COVID-19 on learning and development practices, highlighting the acceleration of digital learning technologies. The pandemic has forced organizations to shift towards virtual classes and online resources, empowering learners to take control of their learning. The use of sophisticated technologies like apps, chatbots, and virtual reality offers additional benefits. However, there is a divide between those who embrace technology and those who have been more reactive. The episode also discusses the importance of user-centered design, facilitation skills, and measuring the business impact of digital technologies. Ultimately, the focus is on delivering excellent learning experiences through a blended approach that leverages technology.