Airbnb CEO Brian Chesky on Cleaning Fees, Apple vs. Amazon, Building Products, and New York

This interview podcast features a conversation between the host and Brian Chesky, CEO of Airbnb. The discussion centers on recent updates to the Airbnb platform, focusing on addressing user complaints regarding pricing transparency and unexpected fees. Chesky explains Airbnb's efforts to transition to all-inclusive pricing, highlighting the introduction of a "total price display" toggle and the company's advocacy for upfront pricing regulations in the US. He also details recent product improvements based on user feedback, including new filters and verification systems. The interview concludes with a discussion of Airbnb's role in combating loneliness and the challenges faced in New York City due to recent regulations on short-term rentals. For example, Chesky reveals that 260,000 hosts have removed or lowered cleaning fees, resulting in 2.8 million listings without this fee.