676: How to Change People’s Minds, with Michael McQueen

This podcast episode explores the challenges of changing people's minds and the importance of preserving their dignity and agency. It delves into the complexities of human psychology, specifically the distinction between the inquiring mind and the instinctive mind. The episode emphasizes the importance of understanding and addressing the triggers that cause defensive reflexes and resistance to change, such as threats to agency or dignity. It also highlights the role of active listening, framing change in alignment with individuals' values, and providing a narrative that allows them to save face. Additionally, the episode discusses the power of asking questions, vulnerability, self-disclosure, humility, and flexibility in persuasive communication. Overall, the episode provides valuable insights into effective ways to change minds while maintaining dignity.