This podcast episode explores the challenges faced by low- and middle-income families in completing their tax returns, such as the fear of making mistakes and the high cost of tax preparation services. It discusses the IRS's Direct File program as a potential solution, which offers simple instructions and avoids upselling tactics. The episode also highlights the tax industry's opposition to the IRS's free tax filing experiment and the limited availability of the direct file program. Overall, it raises questions about the effectiveness and potential expansion of the program.
