Germany, Austria, and Switzerland are all countries that speak German. And though they speak the same language, each has a unique culture and negotiating style. The way they approach communication, formalities, aggressiveness, etc., varies significantly.

Mihai Isman is an International Negotiator & Conflict Resolution Expert from Germany. In this episode of Negotiations Ninja, he compares and contrasts how the Germans, Austrians, and Swiss people negotiate.

Outline of This Episode

[1:50] Learn more about Mihai Isman
[2:44] How Germans, Austrians, and Swiss communicate differently
[6:02] How an American should approach negotiating with a German
[11:55] Each country’s history dramatically impacts their negotiating style
[15:31] The differences in formalities and aggressiveness in negotiation
[20:25] How to avoid offending Germans, Austrians, and Swiss
[29:01] You can’t change the rules of the game

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Negotiating with Germanic People with Mihai Isman, Ep #371

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