949: How to End Miscommunications, Unclarity, and Endlessly Repeating the Same Conversation with Marsha Acker

This podcast episode explores the root causes of miscommunication and repetitive conversations in organizations and delves into various strategies for improving communication effectiveness. The speakers discuss David Cantor's theory of structural dynamics and highlight the importance of identifying covert actions in conversations. They emphasize the need to allow others to make their own moves and promote self-awareness in leadership teams. The episode also emphasizes the significance of creating psychological safety and conversational courage, as well as the importance of addressing recurring patterns in conversations. Overall, the episode aims to provide insights and tools for enhancing communication and fostering a more connected and productive work environment.