This podcast episode explores the importance of trust in leadership and communication. The guest, David Kasperson, shares his personal journey to trust and highlights the impact of trust in creating a positive work environment. The episode discusses the reasons behind untrusting environments and the need to practice accountability. It also explores the dynamics of trust in different contexts and provides practical strategies for managers to navigate low-trust situations. The speakers also delve into the challenges of building trust in virtual settings and emphasize the role of trust in fostering innovation.